I missed a phone call yesterday, so I don't know the current status of the TV Tuner problem on my brand-new HP dv7t-2200 laptop. My fault for missing it.
Of course I tried to call back, twice actually, but was both times connected to an agent in India, neither of them able to bring up any record of my service ticket. Both wanted to start all over. After wasting 9 hours on Tuesday, I declined.
The voice message from the missed call said they would try again today. We'll see. They said that they would send an email and would call. No email, but they did call.
Thursday, November 19, 2009
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