To be slightly more fair, brand-new laptop, the TV tuner doesn't work. At all. Over nine hours on the phone with HP, no resolution. The last HP agent, Jason, said that apparently this is a problem on most or all of the newest HP dv7t laptops.
So don't buy one now, or don't get the TV tuner with it!
The only good news is that I have been able to get through to HP agents fairly quickly. The bad news is that they were pretty much clueless until I reached Jason. And of course it ISN'T FIXED!
HP has a money-back guarantee. Perhaps I'll wind up sending this back and buying a Dell or a Toshiba.
I'm supposed to get an email tonight or tomorrow with a resolution, and a phone call as well. We'll see.
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