tag:blogger.com,1999:blog-3580925889301370172.post4138171036535388500..comments2023-06-09T04:06:48.525-05:00Comments on Build My Own Computer: PCPhoneHome Not RecommendedDonhttp://www.blogger.com/profile/03923592545983795350noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-3580925889301370172.post-73176776876149528912010-03-29T10:57:31.151-05:002010-03-29T10:57:31.151-05:00I thought it was a nice piece of software after a ...I thought it was a nice piece of software after a friend recommended it. But having seen your review here, I guess I should look elsewhere because I'm on Vista.Helen Neelyhttp://fiveholiday55.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-87718549877795517242009-08-27T08:15:25.507-05:002009-08-27T08:15:25.507-05:00I posted a do-it-yourself PC Phone Home here.
Don...I posted a do-it-yourself PC Phone Home <a href="http://buildmyown.blogspot.com/2009/08/do-it-yourself-pc-phone-home.html" rel="nofollow">here</a>.<br /><br />DonDonhttps://www.blogger.com/profile/03923592545983795350noreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-83884974580369342282008-07-22T02:40:00.000-05:002008-07-22T02:40:00.000-05:00I forgot to mention that after installation back i...I forgot to mention that after installation back in 2007, I did NOT RECEIVE ANY emails from Brigadoon. This concerned me, and I contacted them. They did something to correct it, and I received emails for about a month. Those emails stopped in September 2007 and I have not received a single one since (checked that account last week and still nothing). This concerns me since the program is supposed to send one each time the computer is connected to the internet. What good is it if it doesn't send the email - ergo it never advises me thru an email of the current IP location of the computer! I have not made any substantial changes to my security software since installation of PC Phone Home. There is no reason I can imagine for why it stopped sending emails!<BR/><BR/>When I searched for "brigadoon pc phone home complaints" I found a site with information about Frank Jones, the founder of Brigadoon, who is alleged to be quite the con man. This information is located at: http://www.attrition.org/errata/charlatan/jones/<BR/><BR/>I also discovered that McAfee, one of the leading anti virus producers, has published a lengthy page on this program, including an itemized list of registry key changes made by the program, and a list of the executables installed with the program. The info is at http://www.siteadvisor.com/sites/securitykit.com/downloads/13537491/\<BR/><BR/>I went to the pc phone home site a few minutes ago, and noticed that they have a different 'contact' email address. It used to be "tech@brigadoonsoftware.com" and now it is "support@brigadoonsoftware.com". I just emailed them to request the uninstall utility, that they claim is necessary to remove the program from my system. <BR/><BR/>In my recent endeavors, it has occurred to me that if their program embeds itself in word documents, etc., then their removal utility will be useless. Of course, I will install my anti-virus, etc. first thing after f-disking and reinstalling Win XP. Hope it will go smoothly! Not sure I will reinstall the PC Phone Home program though! <BR/><BR/>PaulaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-67099486139628537352008-07-22T01:59:00.000-05:002008-07-22T01:59:00.000-05:00I am planning to fdisk and reinstall Win XP on my ...I am planning to fdisk and reinstall Win XP on my home-built system. I contacted Brigadoon last week, asking them for a personalized uninstall utility, and have not heard back from them. My antivirus alerted to one of the executables, warning it was a trojan. I ignored that back in 7/07 when I first installed this Security Program, because I figured it was the nature of the PC Phone Home program to run stealth mode. I became concerned earlier today because I had not heard back from Brigadoon with a removal utility. Of course they should have responded right away when a customer needs to remove the program. I searched this evening for "complaints" and found that the man behind the Brigadoon company has many Grand Jury Indictments, and is infamous as a con artist. Included on one site's disclosure of his history, was reference to the PC Phone Home program, which is alleged to give the con artist key stroke logging access to our systems. I intend to do a high-level format to that hard drive, and pray that traces of his program have not imbedded in any of my backups!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-70257682180136712532008-03-09T08:15:00.000-05:002008-03-09T08:15:00.000-05:00I should have bought it from Australia! The USA c...I should have bought it from Australia! The USA company doesn't seem to exist any more.Donhttps://www.blogger.com/profile/03923592545983795350noreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-22362144365230054282008-03-09T05:46:00.000-05:002008-03-09T05:46:00.000-05:00I live in Australia and have this product on my la...I live in Australia and have this product on my laptop and home computer. I had some problems with the installation and contacted Trace Technologies, who sold me the products. They replied to me promptly and gave me all of the answers. Overallthe product and the support have been greatAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-76632947800285100372008-03-05T14:09:00.000-06:002008-03-05T14:09:00.000-06:00I loved this product until I had to reinstall afte...I loved this product until I had to reinstall after a hard-drive update. It has been impossible to get in contact with these people! I'm looking for an alternative.SolarBuddyhttps://www.blogger.com/profile/07318299661889992775noreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-73238944991261719932008-02-15T20:38:00.000-06:002008-02-15T20:38:00.000-06:00As of Feb 15, no response of any kind from Brigado...As of Feb 15, no response of any kind from Brigadoon Software.Donhttps://www.blogger.com/profile/03923592545983795350noreply@blogger.comtag:blogger.com,1999:blog-3580925889301370172.post-1442482221020430452008-02-15T20:31:00.000-06:002008-02-15T20:31:00.000-06:00Did you get an answer back from Brigadoon? The rea...Did you get an answer back from Brigadoon? The reason I question this seemingly amazing software is the fact that everything on their website is updated through 2005. Thanks in advance for sharing your findings!selloutboyhttps://www.blogger.com/profile/07291635121748993691noreply@blogger.com